Privacy Policy

LAST UPDATED AND EFFECTIVE: July 01, 2023

Please read the following terms of this Privacy Policy (this “Policy” or these “Terms”) carefully before using this Website. The Policy describes to users (“User,” or “Users,” or “you”) how the Formula F.I.T.T., LLC (“Company”, “we,” “us” or “our”) collects, uses, discloses, safeguards, or otherwise processes personal information (the terms “Personal Data” and “personal information” will be used to mean any information that is able to directly or indirectly identify you, which might differ slightly depending on the laws that apply where you are located) and other data we receive from Users using the Company’s website, mobile app, products and services (the “Services”). If you do not agree with the terms of this Policy, please do not access the website.
The Company is committed to protecting the privacy and security of visitors to this website. The Company does not collect personal information when you visit this website unless you choose to provide that information. Outlined below is the Company’s online privacy policy. If you have questions about this policy, please contact Formula F.I.T.T., LLC
This Privacy Policy (this “Policy” or these “Terms”) applies to the Company’s hosted product platforms and websites owned and operated by the Company. Throughout this document, this website, and all other Company websites and services will be collectively referred to as the (“Websites”). Services provided by or enabled via the Websites will be referred to as the (“Services”).
This Policy shall become effective when the User accesses the Company's Website, and by doing so, you agree that you have read and understood the terms of this Policy. If you do not agree with these terms or if you are younger than eighteen (18), you are prohibited from registering for any of our user accounts or from using any of our apps or Services.
Company may update this Policy when necessary to provide greater transparency or in response to:
-Feedback from customers, regulators, industry or other stakeholders
-Changes in our products
-Changes in our data processing activities or policies
The Company reserves the right to make changes to this Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Policy. You are encouraged to periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the websites and Services after the date such Privacy Policy is posted.
1. Controller
We are the data controllers as we are collecting and using your Personal Data (defined below). We use trusted third parties as our data processors for technical and organizational purposes, including for payments and e-mail marketing. We use reasonable efforts to make sure our data processors are compliant.
2. Personal Data and Processing Purposes
Personal Data includes any information relating to an identified or identifiable natural person. We collect information you provide directly or indirectly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, mailing address, age, gender, social media profiles, phone number, Amazon and PayPal information. During the registration process, we will also collect information such as your IP address and Google Advertising ID (together, the “ID”).
We will only collect your Personal Data as described in this Policy and will not use or otherwise process your information for any other purposes than described in this Policy.
When you use our Services, we may also collect information about how you interact with the Services provided.
Upon accessing and when using the Services, certain information will be required to provide the Services and automatically collected, such as:
• usage information;
• the session ID;
• the time and date you access the Website; and
• device information and geolocation data.
We will only collect, use and/or pass on Personal Data if this is permitted by law or if you give your prior written consent.
Your Personal Data will be used for the following purposes:
• to create and manage your accounts,
• to provide you with the functionality of the Website,
• to facilitate your access to and use of the Services, including personalizing the Services, features and content,
• to answer any written requests, you send to us or to send you emails regarding your account,
• to implement this Policy and carrying out the contractual relationship with you,
• to analyze your use of our Website and improve our Website and Services with our legitimate interests of quality assurance and marketing,
• to analyze your use of the App and cooperate with our advertising partners with the legitimate interest of marketing,
• as otherwise explained in this Policy or by any communication by us,
• to compile anonymous statistical data and analysis for use internally,
• account creation,
• to ship items that you have ordered from our online shop,
• to perform internal operations, including, conducting data analysis, testing and research and to troubleshooting software bugs and operational problems,
• to monitor and analyze usage and activity trends,
• to increase the efficiency and operation of the Website and Services,
• to resolve disputes and troubleshoot problems or issues,
• to help diagnose technical problems,
• to guarantee that the use of our Services are in accordance with the Company’s Terms of Use, and
• to communicate with you about our products, Services, promotions and news (we will only send you these materials if we have your written consent and you can unsubscribe any time);
Additionally, Personal Data may be used and disclosed to the extent Company may deem reasonably necessary to enforce the terms of any agreement between you and Company, or to protect the rights, property or safety of any person or entity, or if required by law, specifically in response to a demand from government authorities.
In the event you refrain from providing such Personal Data, you may face disadvantages, for example, limited or no possibility of using our Website or Services.
3. Usage of the Website
When using our Website, we collect the Personal Data described below to enable convenient use of the functions. If you want to use our Website, we collect the following Personal Data, which is technically necessary for us to offer you the functions of our Website and to guarantee stability and security: IP address, unique device ID, location, date and time of the request, time zone, content of the request (specific page), access status/HTTP status code, amount of data transmitted in each case, operating system and its interface language.
4. Registration for the Website
Furthermore, we need your email address in order to create and manage your account, to process your inquiries and, if necessary, to be able to contact you.
You may change the email address provided by contacting Formula F.I.T.T., LLC at any time.
5. Usage of the Website
For using additional functions of the Website or Services you may be asked to provide us with certain data. Such data will only be sent and provided to us after you clicked the respective submit button to grant permission within the Website.
We will use your Personal Data you give to us in order to process your payments for the purchase of goods or Services through our Website. We only use third party payment processors that take the utmost care in securing data.
You may delete and change entered Personal Data at any time via message to:
[email protected]
6. Passwords
To use certain features of the Website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.
You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.
We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contract or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
7. Advertising Partners and use of the Advertising ID
We and our advertising partners may also use the information collected, including your Personal Data, for marketing/advertising purposes.
OPT-OUT:
You may de-activate the processing of Personal Data for such advertising and marketing purposes via message to:
[email protected]
8. Analysis of your Personal Data
We (as well as third party providers engaged by us) may also use the information collected, including your Personal Data, for the purpose of marketing and improving our Services. For this purpose, your Personal Data may be used.
OPT-OUT:
You may de-activate the processing of Personal Data for such analytics purposes any time in the Website via message to
[email protected]
9. Contacting us; Sending Messages
When contacting us via the Website/email, your details are stored for the purpose of processing the inquiry.
10. Your Rights
You have certain rights referring to the use of your Personal Data, which you may act upon at any time without any disadvantages:
● You have the right to withdraw your consent relating to the use of Personal Data at any time without effect for the future when such Personal Data processing is based on your consent.
● You are entitled to access the Personal Data stored by us and are also entitled to amend or rectify your data if such Personal Data are incorrect.
● You have the right to object to the processing of your Personal Data, for example if your Personal Data are processed for direct marketing purposes.
● You are entitled to request in writing the erasure of your Personal Data.
● You are entitled to receive information about the stored Personal Data (in a structured, current and machine-readable format) at any time and to provide a written request for the correction or deletion of the Personal Data in case of incorrect Personal Data storage.
For acting according to your rights as set forth above please contact us via message at:
[email protected]
You also have the right to lodge a complaint with a supervisory authority of your choice.
11. Deletion of Personal Data; Retention Periods
The Personal Data collected shall be deleted if such Personal Data is no longer necessary for the purpose of processing by the Company.
Your profile and account Personal Data shall be deleted after you delete such Personal Data in your Website account or delete the entire account.
Under some circumstances we may, in our sole discretion, anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
12. Minor’s Privacy
We restrict the use of our Services to individuals age eighteen (18) and above in compliance with COPPA (Children's Online Privacy Protection Act). We do not knowingly solicit Information from or market our Services to individuals under the age of eighteen (18). If we learn we have collected or received personal information from an individual under eighteen (18) without verification of parental consent, we will delete that information. If you become aware of any Personal Data we have collected from or about an individual under eighteen (18), please contact us using the contact information provided below.
13. Sharing Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
• Affiliated Service Providers: We may share your information with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Third-party advertisers. We may use third party advertising companies to serve ads. These companies may use information about your visits to the website and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
• Statistical Analysis: We may share anonymized User ratings and review of Services and aggregated anonymized information with third parties, including but not limited to, for statistical, machine learning, advertising, or marketing purposes.
• Transactions: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets. However, under no circumstances will such transactions result in your information being used for other purposes than those for which you gave us your consent.
14. Data Security and Encryption
We have implemented sufficient measures to ensure data and IT security. The Website is operated through a safe TLS-connection, which is a protocol used to encrypt the connection from your device to our servers. We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data as we do. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.
15. External Links
Our Services may link to other websites or apps, including content offered by third parties that we do not control and whose privacy and data collection practices may differ from ours. We are not responsible for and have no control over these third-parties and their practices, including the information or content contained within them. Please make sure you review and understand how these sites or businesses use and collect your information by reading their privacy statements before using the site.
16. Terms Of Use
This Policy is incorporated into and forms part of our Terms of Use, which outlines the terms and conditions you agree to when using the Services, and which can be found at the bottom of most pages of our website.
17. Contact Information and Challenging Compliance
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this Policy please contact our Data Privacy Officer at:
Data Privacy Officer
Eve Webber
________________
________________

or via email at [email protected]
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by:
-noting your preferences at the time you register your account;
-logging into your account settings and updating your preferences; or
-contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
18. Contact
If you have questions or comments about this Policy, please contact us at [email protected]